Frequently Asked Questions

As well as online you can also find us selling directly at

Duke of York Fine Food market, Kings Road, London, SW3  (Chelsea).  Fortnightly on Saturdays

also gracing the hot chocolates at the following London cafe

Melt Chocolates - 59 Ledbury Road W11 2AA (Notting Hill)

Yes, all our marshmallows, honeycomb and cookies are handmade from start to finish using only natural ingredients.  While we try to make sure that all sizes and measurements are as similar as possible, our products are also cut by hand and at times there will be minor variations in appearance.

All our marshmallows are best eaten fresh as we do not use any preservatives.  However, the fruit based marshmallows and vanilla marshmallows are good for up to 4 weeks in their sealed bags.  Ther rest for up to 3 weeks.  Once opened, keep them airtight and eat within 2 days.

Yes, we provide bespoke marshmallow catering and wedding favours across London and nationwide.

We recommend 3-4 weeks notice for events.  Ideally 6 week in summer months

Yes absolutely.  Please indicate at checkout when you'd like your order to arrive.

No, our marshmallows contain beef gelatine.  We are currently testing Halal gelatine which we will be launching shortly.

All our Honeycomb is vegan.

Our marshmallows are naturally gluten, egg and dairy free, however, do check our ingredients list carefully should you have any concerns.  Please be aware that our marshmallows are produced in a kitchen where all allergens are present.  

INGREDIENTS

Lemon marshmallows: Sugar, glucose syrup, water, beef gelatine (sulphites), lemon juice, icing sugar, corn flour, salt, sunflower oil

Passionfruit marshmallows: Sugar, glucose syrup, water, passionfruit puree, beef gelatine (sulphites), icing sugar, corn flour, salt, sunflower oil

Rose & Strawberry marshmallows: Sugar, glucose syrup, water, strawberry puree, beef gelatine (sulphites), rosewater, lemon juice, icing sugar, corn flour, salt, sunflower oil

Cardamom & Orange marshmallows: Sugar, glucose syrup, water, orange juice, lemon juice, beef gelatine (sulphites), cardamom, icing sugar, corn flour, salt, sunflower oil

Blackcurrant marshmallows: Sugar, glucose syrup, water, blackcurrants, beef gelatine (sulphites), lemon juice, icing sugar, corn flour, salt, sunflower oil

Pistachio & Vanilla marshmallows: Sugar, golden syrup, pistachios, glucose syrup, water, beef gelatine (sulphites), vanilla extract, icing sugar, cornflower, sunflower oil, salt

Chocolate dipped Stem Ginger: Sugar, glucose syrup, stem ginger, water, beef gelatine,(sulphites) ground ginger, orange, icing sugar, corn flour, salt, sunflower oil. Dark chocolate (cocoa mass, sugar, fat-reduced cocoa, cocoa butter, emulsifier ((soya lecithin)), natural vanilla. May contain nuts & milk)

Orange with chocolate top: Sugar, glucose syrup, water, orange juice, lemon juice, beef gelatine,(sulphites) icing sugar, corn flour, salt, sunflower oil. Dark Chocolate ((cocoa mass, sugar, fat-reduced cocoa, cocoa butter, emulsifier ((soya lecithin)), natural vanilla.  May contain nuts & milk)

Vanilla: Sugar, golden syrup, glucose syrup, water, beef gelatine (sulphites), vanilla puree  (Water, Sugar, Madagascan vanilla, Thickener CMC, lemon juice) icing sugar, cornflour, sunflower oil, salt

VANILLA MARSHMALLOWS WITH CHOCOLATE & SPRINKLES: Sugar, golden syrup, glucose syrup, water, beef gelatine (sulphites), vanilla puree  (Water, Sugar, Madagascan vanilla, Thickener CMC, lemon juice) icing sugar, cornflour, sunflower oil, salt Dark Chocolate ((cocoa mass, sugar, cocoa butter, emulsifier ((soya lecithin)), natural vanilla.  May contain nuts & milk) Sprinkles Sugar, water, maize starch, concentrates (spirulina, sweet potato, radish, apple, carrot, hibiscus), coconut oil, colours (lutein, paprika extract), glazing agent beeswax

Coconut Marshmallows: Sugar, glucose syrup, water, coconut cream, lime juice, desiccated coconut (packed in facility which handles all nuts)  beef gelatine (sulphites), icing sugar, corn flour, salt, sunflower oil

Gingerbread Marshmallows: Sugar, glucose syrup, golden syrup, water, beef gelatine (sulphites), ground allspice, ground ginger, ground cinnamon, ground cloves, ground nutmeg, icing sugar, cornflour, sunflower oil, salt

Raspberry Marshmallows: Sugar, Glucose syrup, raspberry puree, beef gelatine (sulphites), freeze dried raspberries, icing sugar, cornflour, sunflower oil, salt

Rice paper topped Vanillas - Sugar, golden syrup, glucose syrup, water, beef gelatine (sulphites), vanilla extract (water, ethanol, vanilla pods), icing sugar, cornflower, sunflower oil, salt. Toppers: Rice papeE (potato starch, water, olive oil), ink (water, humcant (E422), propylene glycol (E490), preservative (E202), food colours (E133, E122, E124, E102), acidity regulator (E330)

HONEYCOMB (WITH CHOCOLATE): Sugar, golden syrup, bicarbonate of soda. Chocolate: cocoa mass, sugar, cocoa butter, emulsifier ((soya lecithin)), natural vanilla.  May contain nuts & milk)

Orange Pate de Fruits (fruit jellies): Orange juice, sugar, glucose syrup, pectin, citric acid, water

Apple Pate de Fruits (fruit jellies): Apple juice (with ascorbic acid (vitamin C), sugar, pecitn, citric acid

Yes absolutely.  If you are a cafe, restaurant or store please email us directly at kensalsugarkitchen@gmail.com with your requests.

We hope you will always love our marshmallows. However,  if you have any concerns about your order please get in touch with us at kensalsugarkitchen@gmail.com

Refunds are only accepted for goods that arrive damaged or are sent in error. If your order arrives damaged or you have received the wrong product please contact us immediately. Depending on the condition we will offer to re-send the items or exchange them. As our food products are perishable goods we do not offer refunds in any other circumstances.